TUI Cruises GmbH sucht in Hamburg eine/n (Junior) Customer Service Manager (all gender) für die Marke Hapag-Lloyd Cruises (ID-Nummer: 13665075)
Wenn Du Dich angesprochen fühlst und Teil unseres Customer Service Team werden möchtest, dann bewirb Dich jetzt und hilf uns dabei, unsere Kunden glücklich zu machen. Als Customer Service Manager (m/w/d) – Schwerpunkt Quality Management verantwortest du gemeinsam mit deinem Team die Dienstleistersteuerung sowie das operative Tagesgeschäft.
KPMG AG Wirtschaftsprüfungsgesellschaft sucht in Düsseldorf, München, Frankfurt, Hamburg, Köln, Hannover, Stuttgart eine/n (Senior) Manager Customs & Trade (w/m/d) (ID-Nummer: 13331056)
Hellmann Worldwide Logistics SE & Co. KG sucht in Hamburg eine/n Customer Care Manager (m/w/d) (ID-Nummer: 13741972)
DE-CIX Management GmbH sucht in eine/n Customer Success Manager (m/w/d) (ID-Nummer: 13763750)
EHA Energie-Handels-Gesellschaft mbH & Co. KG sucht in Hamburg eine/n Customer Manager (m/w/d) (ID-Nummer: 13674647)
CANCOM SE sucht in eine/n Customer Success Manager (m/w/d) (ID-Nummer: 13694830)
REMONDIS Assets & Services GmbH & Co. KG sucht in eine/n Customer Success Manager – Digitale Stadtsauberkeit (m/w/d) (ID-Nummer: 13742055)
As a Service Product Manager, you shape the global service products of the Nordex Group and support our international organization with clear, robust, and market‑oriented solutions.
As a Service Product Manager, you shape the global service products of the Nordex Group and support our international organization with clear, robust, and market‑oriented solutions.
digimondo GmbH sucht in Hamburg eine/n Customer Success Manager IoT (m/w/d) (ID-Nummer: 13443587)
e-shelter security GmbH sucht in Frankfurt am Main eine/n Manager für Service und & Wartung (m/w/d) (ID-Nummer: 13048456)
operational services GmbH & Co. KG sucht in eine/n Senior Service Manager (m/w/d) (ID-Nummer: 13537755)
Systeno GmbH sucht in eine/n Customer Success Manager (m/w/d) (ID-Nummer: 13699113)
Onsite IT Service Manager (m/w/d) KHS ist ein Tochterunternehmen der Salzgitter AG. Als einer der weltweit führenden Hersteller von Abfüll- und Verpackungsanlagen in den Bereichen Getränke und flüssige Lebensmittel spielen wir in der Weltklasse.
Motel One Hamburg am Michel sucht in eine/n F&B Manager (m/w/d) (ID-Nummer: 13769903)
Werde Teil unseres Teams und starte bei Allgeier Public ab sofort an einem der Standorte in Großraum Bonn, Frankfurt, Hannover oder Nürnberg mit Remote Anteil bis zu 80 % als IT-Service-Manager MS SharePoint (m/w/d). Deine Aufgaben Übernahme des End-to-End Service Managements nach ITIL für die SharePoint-Lösungen inkl. Budget-, Qualitäts-, Service-Level- und RisikomanagementZuständig für Problem-, Change- und Configuration-Management sowie Governance-, Qualitäts- und Risikomanagement im ServicebereichMitarbeit an Solution Design und Solution Transition unter Berücksichtigung von Lifecycle-Vorgaben und StandardprozessenKommunikation als Schnittstelle zu internen und externen Projektbeteiligten Unterstützung bei Ausschreibungen und Angebotsprozessen Dein Profil Abgeschlossenes Studium oder eine abgeschlossene Ausbildung im Bereich Wirtschaft und/oder InformatikErfahrung in der Steuerung virtueller Teams und Dienstleister sowie im agilen ProjektmanagementSehr gute Kenntnisse in MS SharePoint, MS Office sowie Atlassian JiraFundierte Erfahrung im Management von KollaborationslösungenZertifizierungen in ITIL, PRINCE2 oder GPM wünschenswertSehr gute Deutschkenntnisse (Niveau C1) sowie technisches Englisch (mindestens Niveau B1) Deine Vorteile Mobiles Arbeiten: Je nach Projekt ist mobiles Arbeiten nach Absprache bei uns möglich.Familienfreundlichkeit: Wir stocken Dein Gehalt bei Erkrankung Deines Kindes auf 100% auf.
IT-Service-Manager MS SharePoint (m/w/d)
Werde Teil unseres Teams und starte bei Allgeier Public ab sofort an einem der Standorte in Großraum Bonn, Frankfurt, Hannover oder Nürnberg mit Remote Anteil bis zu 80 % als IT-Service-Manager MS SharePoint (m/w/d). Deine Aufgaben Übernahme des End-to-End Service Managements nach ITIL für die SharePoint-Lösungen inkl. Budget-, Qualitäts-, Service-Level- und RisikomanagementZuständig für Problem-, Change- und Configuration-Management sowie Governance-, Qualitäts- und Risikomanagement im ServicebereichMitarbeit an Solution Design und Solution Transition unter Berücksichtigung von Lifecycle-Vorgaben und StandardprozessenKommunikation als Schnittstelle zu internen und externen Projektbeteiligten Unterstützung bei Ausschreibungen und Angebotsprozessen Dein Profil Abgeschlossenes Studium oder eine abgeschlossene Ausbildung im Bereich Wirtschaft und/oder InformatikErfahrung in der Steuerung virtueller Teams und Dienstleister sowie im agilen ProjektmanagementSehr gute Kenntnisse in MS SharePoint, MS Office sowie Atlassian JiraFundierte Erfahrung im Management von KollaborationslösungenZertifizierungen in ITIL, PRINCE2 oder GPM wünschenswertSehr gute Deutschkenntnisse (Niveau C1) sowie technisches Englisch (mindestens Niveau B1) Deine Vorteile Mobiles Arbeiten: Je nach Projekt ist mobiles Arbeiten nach Absprache bei uns möglich.Familienfreundlichkeit: Wir stocken Dein Gehalt bei Erkrankung Deines Kindes auf 100% auf.
cbs Corporate Business Solutions Unternehmensberatung GmbH sucht in Leipzig,München,Raunheim,Stuttgart,Frankfurt,Düsseldorf,Dortmund,Berlin,Hamburg,Heidelberg,Freiburg eine/n Manager SAP S/4HANA Service (m/w/d) (ID-Nummer: 13741734)
operational services GmbH & Co. KG sucht in eine/n Service Delivery Manager (m/w/d) (ID-Nummer: 13070425)
ERMEWA SA sucht in eine/n Customer Technical Manager (m/w/d) im Bereich Schienengüterwagen (ID-Nummer: 13757408)
Als Service Delivery Manager (SDM) übernimmst du die Verantwortung für die operative und vertraglich zugesicherte Serviceerbringung im SaaS-Umfeld gegenüber unseren Kunden.
Als Claim Manager übernimmst du eine zentrale Rolle in der Absicherung unserer Servicequalität und Lieferantenbeziehungen. Du identifizierst Claims, steuerst den gesamten Prozess und arbeitest eng mit technischen und kaufmännischen Teams zusammen.
Als Claim Manager übernimmst du eine zentrale Rolle in der Absicherung unserer Servicequalität und Lieferantenbeziehungen. Du identifizierst Claims, steuerst den gesamten Prozess und arbeitest eng mit technischen und kaufmännischen Teams zusammen.
Previous experience in e-commerce, customer service or project management is a plus. As Junior Operations Manager for Greece and Cyprus (m/f/d), you will support the Country Manager in localizing content to ensure our global strategy resonates with the local market.
Nordex Spare Parts Management, with its approximately 100 employees at the Hamburg and Rostock locations, manages the worldwide spare parts supply for our customers. We are seeking support in SAP & Configuration Management to update the As-built and As-maintained Bills of Materials for our wind turbines, which serve as the data basis for our service department.
Nordex Spare Parts Management, with its approximately 100 employees at the Hamburg and Rostock locations, manages the worldwide spare parts supply for our customers. We are seeking support in SAP & Configuration Management to update the As-built and As-maintained Bills of Materials for our wind turbines, which serve as the data basis for our service department.
YOUR TASKS: Working together as part of the Service KAM Team, reporting to Director Global Service KAM, the Customer Account Manager is responsible for developing and implementing service strategies, managing customer relationships, and identifying new business opportunities You would work closely transversally with all service areas, operation, sales, legal and Technical Departments to develop various strategies Your role would be to drive sales growth, ensure customer satisfaction, and promote the company's services and win-win claim settlements to the assigned clients High level point of contact for clients, providing coordinated communication (one voice), access to the company’s products and services Manage and develop relationships with clients to understand their business, risks, and opportunities, and build a personal rapport with client contacts in order to be seen as a trusted advisor Define strategy for assigned accounts (constant process) Review client financials and regularly meets with senior executives to understand their longer-term strategies.
YOUR TASKS: Working together as part of the Service KAM Team, reporting to Director Global Service KAM, the Customer Account Manager is responsible for developing and implementing service strategies, managing customer relationships, and identifying new business opportunities You would work closely transversally with all service areas, operation, sales, legal and Technical Departments to develop various strategies Your role would be to drive sales growth, ensure customer satisfaction, and promote the company's services and win-win claim settlements to the assigned clients High level point of contact for clients, providing coordinated communication (one voice), access to the company’s products and services Manage and develop relationships with clients to understand their business, risks, and opportunities, and build a personal rapport with client contacts in order to be seen as a trusted advisor Define strategy for assigned accounts (constant process) Review client financials and regularly meets with senior executives to understand their longer-term strategies.
Als HSE Manager Service trägst du maßgeblich dazu bei, die Gesundheit, Sicherheit und Umweltleistung im Service von Windenergieanlagen in Deutschland und Österreich zu verbessern.
Als HSE Manager Service trägst du maßgeblich dazu bei, die Gesundheit, Sicherheit und Umweltleistung im Service von Windenergieanlagen in Deutschland und Österreich zu verbessern.
Als Service Sales Manager verhandelst du Serviceverträge für Windenergieanlagen in der Region Europa und stellst wirtschaftlich tragfähige und kundenorientierte Konditionen sicher.
Als Service Sales Manager verhandelst du Serviceverträge für Windenergieanlagen in der Region Europa und stellst wirtschaftlich tragfähige und kundenorientierte Konditionen sicher.
What you will do: Focus on the design, development, and execution of automated end-to-end tests Manage and prioritize bug reports, keeping their business value in mind Lead regression testing, identify and resolve defects to ensure the stability of high-traffic customer interactions and transactions Analyze complex workflows, data flows, and database interactions to identify potential areas for improvement in test coverage and performance Report bugs and reproduce them throughout the complete bug cycle Coordinate testing efforts to ensure the delivery of quality features Advocate for product quality within cross-functional teams Contribute to ABOUT YOU’s long-term automation strategy in testing Who you are: 4+ years of experience in QA, testing, and debugging REST backend applications, with strong knowledge of HTTP methods, status codes, headers, and error handling Proficient in API validation against OpenAPI/Swagger specifications 4+ years of experience with JavaScript/TypeScript or other OOP languages, using frameworks like Mocha/Playwright, and GitlabCI 2+ years of experience working with relational and NoSQL databases, focusing on integration and data flows Passionate about automation and building maintainable test suites that provide continuous feedback, with strong skills in both exploratory and automated testing Experienced with agile methodologies Excellent communication skills, including fluent written and spoken English for clear collaboration Solid understanding of transaction systems, gateways, customer data, and large-scale database structures Committed to identifying and addressing issues early, ensuring high-quality customer-facing features and services Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Company parties Help in the relocation process Mobility subsidy Central Location Flexible Working Hours Professional training Dog-friendly office Feedback Culture Job Bikes YOU ARE THE CORE OF ABOUT YOU We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities, and ethnicities feel welcomed and accepted exactly as they are.
KPMG AG Wirtschaftsprüfungsgesellschaft sucht in Berlin, München, Frankfurt, Köln, Stuttgart eine/n (Senior) Manager Indirect Tax Services - Umsatzsteuer (w/m/d) (ID-Nummer: 13331080)
Stellenbeschreibung As one of the most successful and innovative personnel service companies in Germany, we are looking for a Export Control Manager (f/m/d) in full-time for our renowned customer in Hamburg. The jobholder (f/m/d) works as a Export Control Manager & Customs Specialist in the facility in Hamburg Fuhlsbüttel andsupports the business by determining potential license requirements and applying for licenses, as well as ensuring that aircraft spares are imported and exported correctly and in line with laws and license conditions.
Stellenbeschreibung Du bist ein wahres Organisationstalent und liebst es, wenn alles an seinem Platz ist? Dann werde Teil unseres Teams als HR Manager Support & Services (m/w/d) und sorge dafür, dass bei uns alles rund läuft! Bewirb dich einfach und schnell über WhatsApp unter: 01711007844 ✔️unbefristeter Arbeitsvertrag ✔️Stundenlohn 21,90 – 23,40€ ✔️Einsatzort: Hamburg ✔️Weihnacht- und Urlaubsgeld ___________________________________________________________________ Deine Aufgaben als HR Manager Support & Services (m/w/d) Abwickeln operativer HR-Prozesse und Bereitstellen fach- und fristgerechter Informationen und Beratung für Führungskräfte und Mitarbeitende.
Als Customer Success Manager (m/w/d) für unser innovatives KI-Tool bist du die zentrale Ansprechperson für unsere Kund:innen und begleitest sie dabei, das volle Potenzial unserer Technologie zu nutzen.
CANCOM SE sucht in eine/n (Senior) Solution Sales Manager – (Managed) Services (m/w/d) (ID-Nummer: 13703110)
As a Technical Account Manager (TAM) at SCAYLE, you will be the strategic and technical point of contact for a portfolio of 5-10 enterprise E-Commerce SaaS customers.
Key Responsibilities Develop study-specific action plans with research sites to accelerate recruitment and support procedural training.Educate healthcare professionals and their staff on study protocols related to clinical trials.Partner with referral networks to identify potential trial participants.Maintain and analyze customer records to tailor strategies for pre-screening, screening, and enrollment.Complete internal reporting and organize group events to optimize program delivery.Address and manage objections effectively.Stay current with technical knowledge in relevant therapeutic areas. Qualifications Registered Nurse, other healthcare professional, or Clinical Research Associate (CRA) required.High flexibility to travel (including internationally if needed).Bachelor’s degree (BA/BS) in Health Sciences or related field, or equivalent qualifications.Located in Germany with fluency in German and English languages.1–2 years of relevant direct experience in working with research sites.Clinical competence in the therapeutic area.Excellent interpersonal and communication skills.Strong written and verbal communication skills.Ability to work independently and coordinate across multiple functions.Solutions-oriented approach and positive attitude.Strong customer service orientation and collaborative mindset.Demonstrates empathy and cultural awareness.Upholds the values of IQVIA and the CTE group.
Act as a role model for your team, keep spirits high and bring drive into your projects. MySQL Python Google BigQuery Gitlab What you will do Manage your team independently and take responsibility for the team’s output as well as end-to-end feature conception & planning Steer an experienced development team within an agile working culture (SCRUM, Kanban) – organize and moderate agile meetings (e.g., standup, planning, retrospective, feature demonstrations, etc.)
Be part of the international product team and provide features to an audience of millions of users, act as a role model for your team, keep spirits high, and bring drive into your product domain. What you will do Independently manage your team and take full ownership of your team’s output as well as E2E feature conception & planning within the Product Sorting domain Define and evolve product ranking and sorting strategies (e.g. category sorting, campaign sorting, sponsored product integration, rule-based and algorithmic ranking approaches) Steer an experienced development team within AY’s agile working culture (SCRUM, Kanban) – organize and moderate agile meetings (e.g. standup, planning, retrospective, feature demonstrations, etc.)
Stellenbeschreibung As one of the most successful and innovative personnel service companies in Germany, we are looking for a Digital Project Manager (f/m/d) in full-time for our renowned customer Airbus in Hamburg. Tasks: Structure and manage data knowledge, sensitivity, and quality to ensure usability and accessibilityProvide the right digital solutions at the right cost for the right users, ensuring simplicity, consistency, and sustainabilityApply the security-by-design principle in the design, improvement, and development of digital assetsEnsure compliance with security standards and regulations across multiple countries and divisionsDeliver secure digital solutions in internal and external projects, supporting all service lines in GermanyDrive compliant ways of working through awareness, best practice sharing, and contribution to cross-functional FMRE projects Skills: Completed studies in Project Management, Computer Science, or a digital disciplineSeveral years of professional experience in interface management and in IT / information systems Experience in data analytics and data managementGood knowledge of project management and risk managementBusiness fluent English Skills and proficient German language skills, French is a plusExcellent communication and presentation skillsWillingness to travel occasionally within Germany and to France Our offer: An unterminated employment contractA far above-tariff remunerationAn interesting job that corresponds to your qualifications Application process: If you want to apply directly, please send us your CV by e-mail or via the online application offered.
Stellenbeschreibung As one of the most successful and innovative personnel service companies in Germany, we are looking for a Digital Project Manager (f/m/d) in full-time for our renowned customer Airbus in Hamburg. Tasks: Structure and manage data knowledge, sensitivity, and quality to ensure usability and accessibilityProvide the right digital solutions at the right cost for the right users, ensuring simplicity, consistency, and sustainabilityApply the security-by-design principle in the design, improvement, and development of digital assetsEnsure compliance with security standards and regulations across multiple countries and divisionsDeliver secure digital solutions in internal and external projects, supporting all service lines in GermanyDrive compliant ways of working through awareness, best practice sharing, and contribution to cross-functional FMRE projects Skills: Completed studies in Project Management, Computer Science, or a digital disciplineSeveral years of professional experience in interface management and in IT / information systems Experience in data analytics and data managementGood knowledge of project management and risk managementBusiness fluent English Skills and proficient German language skills, French is a plusExcellent communication and presentation skillsWillingness to travel occasionally within Germany and to France Our offer: An unterminated employment contractA far above-tariff remunerationAn interesting job that corresponds to your qualifications Application process: If you want to apply directly, please send us your CV by e-mail or via the online application offered.
We’re currently looking for a skilled & passionate Senior Quality Assurance Manager (m/w/d) to join our QA Team. What you will do Perform high-quality manual testing across multiple client e-commerce projects (Desktop, Mobile Web and Tablet), covering the complete customer journey from discovery to checkout Collaborate closely with frontend developers and project teams to understand client requirements and develop tailored testing strategies for each implementation Oversee quality across diverse client implementations while ensuring consistent excellence and optimal user experiences Take ownership of bug reports and tickets from clients, internal stakeholders, and end-users, prioritizing them based on business impact and project timelines Contribute to the development and evolution of SCAYLE Agency’s testing framework and automated testing strategy across client projects Act as a quality advocate within cross-functional agency teams, promoting best practices and driving continuous improvement across multiple client engagements Coordinate testing efforts across parallel client projects to ensure successful delivery of high-quality features within agency timelines Support holistic testing approaches across the full technology stack, understanding how frontend integrations connect with SCAYLE’s backend systems and third-party services Adapt testing strategies to accommodate varying client requirements, brand guidelines, and technical specifications Who you are You have minimum of 5 years of experience in quality assurance, testing, and debugging of frontend applications, preferably in agency or client-facing environments Proficient in manual testing techniques, including exploratory and destructive testing, as well as automated testing methodologies Familiarity with project management and ticketing tools such as Jira and Confluence for effective collaboration across agency teams and client stakeholders Strong knowledge and experience with testing tools, particularly TestRail, for efficient test management and comprehensive reporting Ability to quickly understand complex, custom-built e-commerce implementations and adapt testing approaches to different client architectures Web technologies: Solid understanding of HTML, CSS, JavaScript, browser developer tools, and REST APIs Experience working with agile methodologies in fast-paced agency environments with multiple concurrent projects Passion for delivering innovative, client-specific features quickly while maintaining the high reliability standards expected by premium brands Detail-oriented approach with strong focus on test case design, business value, brand consistency, and exceptional user experience Excellent communication skills for working directly with high-profile clients and articulating technical issues clearly Nice to have Experience with CI/CD pipelines (e.g., GitLab CI) and integrating automated tests into deployment workflows Knowledge of web performance testing (e.g., Lighthouse, Web Vitals) and optimization for enterprise e-commerce Familiarity with web accessibility (a11y) standards and testing, particularly for compliance-focused clients Previous experience in an agency environment or working on multiple concurrent client projects Understanding of SCAYLE’s modular architecture, Storefront SDKs, and Feature Packages Experience testing headless commerce implementations and API integrations Knowledge of international e-commerce requirements (multi-language, multi-currency, regional regulations) Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF SCAYLE.
As a Senior Platform Engineer, you’ll be part of a key team that helps our development teams manage their infrastructure efficiently. You’ll lead the implementation of new services, prioritize upcoming requests and manage the Commerce DevOps team.
Designed to scale to tens of thousands of merchants, the Seller Center currently manages assortments ranging from 100 to 4,000 products – and growing. By joining our team, you will help shape a core product that directly drives marketplace scalability and success for some of the most exciting brands in the world.
elasticsearch Node.js TypeScript REST API AWS Google BigQuery Google Cloud Platform Datadog Docker Gitlab What you will do Develop next-generation recommendations utilizing NodeJS with TypeScript Manage extensive data volumes efficiently, employing Google BigQuery and integrating seamlessly with Business Intelligence systems and our data platform Build and enhance high-traffic APIs, ensuring minimal latencies Collaborate closely with seasoned engineers, product managers, data scientists, and analysts to enhance current functionalities and launch novel features Encouragement for innovative ideas and creations, a flat organizational structure, and rapid decision-making processes ensure ample room for contribution and growth Explore new technologies and methodologies, especially in the fields of machine learning and generative AI Who you are 2+ years experience in building scalable APIs (e.g. using node.js, Python or Go) Practical & recent experience with a typed programming language (e.g.